Head of Success Management (AdTech)

MGID is a global native advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique technologies and with your help, we are looking to aim even higher.

As a Head of Publisher Success, you will lead our global team of Publisher Success Managers and foster customer relationship development, promotion, and upselling of all company's products to MGID partners and clients, as well as increase margin profit through performance optimization.

What You'll Do:

• Drive the implementation of our cutting-edge business strategy, setting ambitious operational objectives that propel us toward unprecedented success
• Cultivate and nurture relationships with key publishers on a worldwide scale, ensuring mutual growth and prosperity
• Leverage your expertise to provide invaluable insights that steer our business development priorities and elevate our global client experience
• Collaborate closely with our innovative Product Team to tailor and enhance our offerings, ensuring they exceed the expectations of our diverse global clientele
• Pioneer and refine global processes that enhance client satisfaction, boost campaign performance, and minimize attrition rates
• Play a pivotal role in resolving intricate technical challenges for our esteemed publishers, showcasing your problem-solving prowess
• Establish and enforce high standards for our Success Management Team, maximizing their potential and driving exceptional results
• Set bold mid-term and long-term goals for our functional teams, aligning them with our overarching global business development strategies

Who You Are:

• You worked in Adtech/Martech industry for over 5 years and led publisher success function for over 2 years
• You possess a deep knowledge and understanding of global advertising market tendencies and trends, modern technology, and technology evolution forecasts
• You have a deep understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including RTB)
• You are a great communicator capable of delivering great customer service and consultation and able to build cooperation with different types of publishers 
• You are analytically driven, able to find creative solutions, enjoying to work in a dynamic team
  

MGID is an awesome place to work for those who share a results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges enthusiastically, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. Join us and unleash your full potential in a fun and rewarding environment!