Skip to content

Publisher Success Manager

  • Hybrid
    • Milan, Lombardia, Italy
  • Publisher Business Development

Job description

MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.

With 1 billion+ users monthly and 185 billion ad impressions across 70+ languages, we work with brands like Renault, Domino’s, Nestlé, and IKEA to drive real business results.

Now, we are seeking a professional Publisher Success Manager to build and scale our cooperation with our publishers.

What You'll Do:

  • Establish and foster partnerships and relationships with existing publishers in the market

  • Monitor and maintain a steady flow of traffic coming from the top clients on a daily basis

  • Optimize to achieve a positive revenue balance or minimize the losses from the cooperation

  • Constantly serve as a point of contact for the publishers to support and respond to needs from the client's side

  • Negotiate with our clients about new ways of monetization and possible tests of new monetization solutions

  • Work in close cooperation with the internal team globally within the department and cross-departments

Job requirements

Who you are:

  • 3+ years of experience in a client-facing role within the digital media or online publishing sector

  • Excellent relationship management and customer service skills, dedicated to exceeding client expectations

  • Strong communication skills, efficient interaction with different personality types

  • Deep understanding of the Italian  digital market

  • Verifiable track record of closing major deals with publishers or advertisers

  • Strong analytical abilities to gather business insights by monitoring and interpreting data trends

  • Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)

  • Proficiency in CRM software and MS Excel or Google Sheets.

  • Experience in Client Service roles

  • Experience with Native Advertising is a strong plus

    What we offer:

  • Full-time permanent contract

  • Hybrid work model (2 remote days per week)

  • Meal vouchers

  • Company MacBook

  • Medical Insurance

or